Crowngames’ GDPR knowledge Center

The General Data Protection Regulation (GDPR) is data protection and privacy regulation within the European Union and the European Economic Area (EEA). The goal of GDPR is to give individuals in the European Union control over their personal data and to unify data privacy and protection laws within the European Countries.

‘Personal Data’ means any information relating to an identified or an identifiable natural person (‘data subject’).

• Protecting personal data using appropriate technical and organization measures
• Notifying authorities of personal data breaches
• Obtaining appropriate consents for data processing
• Keeping records detailing data processing
• Training privacy personnel and employees
• Auditing and updating our data policies
• Employing a Data Protection Officer

You can exercise your rights by submitting request to our support team here.

You, as a Crowngames user, have the right to:

• Review your personal data
• Correct errors in your personal data
• Object to processing of your personal data
• Erase your personal data

If you request, we will provide you a copy of your personal data in an easy to access electronic format. For request use the options provided in the game settings, please follow detailed instruction on how to request your data:

You can erase your personal data at any time. Please be advised that by deleting your personal data, all game progress will be terminated. Please be advised also that after removing our game from your device we may have a problem with 100% identity verification. Before erasing your personal data request, please do not remove our game.

Copies of some material (example: log records) may remain in our database but are disassociated from personal identifiers. please visit our privacy policy page for further information regarding deletion of your personal data and how to stop communication with you.

Collecting personal data is necessary to make the game work (create accounts and allow you to play our games, including verifying your payments).

All the time we want to make our games more suitable for our players. We are using also your data to develop and improve our games and player experience, respond to your questions and provide player support, manage our relationship with you, enable you to communicate with other players.

We may show you personalized advertisements adjusted to your preferences or needs and to keep our services safe and fair by analyzing and monitor your use of our games, social feature, automatic chats moderation, taking actions against fraudulent or misbehaving players. In all of the above cases, we may analyze, profile and segment all collected data.

Crowngames may share information internally within our family of companies or with third parties for purposes described in this policy. Information collected within the European Economic Area (“EEA”) may, for example, be transferred to countries outside of the EEA for the purposes as described in this policy. We utilize standard contract clauses approved by the European Commission, adopt other means under European Union law, and obtain your consent to legitimize data transfers from the EEA to the United States and other countries.

When we collect personal data and determines the purposes and means of processing that personal data – for example, when we stores account information for account registration, administration, services access, or contact information for the Crowngames account to assist with Customer Support activities – it acts as a data controller.
We collect and process your data responsibly and we are always ready to assist in all issues through the Customer Support.

Crowngames has a Data Protection Officer (DPO) who is the person at Crowngames responsible for all matters related to data protection and privacy matters. You can reach Crowngames’ DPO at the aforesaid email addresses or mailing addresses.
The data protection officer is:

Dongsoon Kim
mantra78@crowngames.net